Support

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If you have any comments or suggestions about the application, or find any errors in the application, then please get in touch. The latest version of the application can always be downloaded from my website.

Remember, the easiest way to find your way around the application is to experiment. You won't do any harm unless you hit the Rename button, so you can play around with as many settings as you like!

My email address is jim@jimwillsher.co.uk for support issues and suggestions.

The application's homepage is at www.bulkrenameutility.co.uk.

If you get in touch with a problem then please email the following details:

·	Your version of Windows (e.g. 98, 98SE, XP Home etc.)

·	The version of the utility (found at Help, About)

·	How to recreate the problem. The more details you can include, the better chance I have of finding the problem.

Please don't send large screen prints unless I request them - though small screen prints are fine. Please also note that my firewall automatically deletes emails with .ZIP attachments (I'm fed up getting bombarded with viruses!)

I will normally respond to emails the same day, subject to holidays etc.

With persistent problems I might ask you to install a special "debug enabled" version of the program. This will generate a trace file which I can use to analyse the problem.